For the sale of certain products, the Company provides a money-back guarantee. That money-back guarantee is governed by the following terms, except to the extent that the terms of a specific product or service provide otherwise:
In the event that you are unable to continue with the program within 5 days of program commencement, please send an email to email@example.com. We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether or not you continue to utilize the program.
All refund requests must include your proof of work with your refund request. If you request a refund and do not include proof of work, you will not be granted a refund. The work that you need to submit with your request for a refund includes ALL of the following items:
A before photo on the first day of enrolment.
A completed diet and eating plan
Proof of shopping lists of ingredients bought during the program
You must provide your login credentials so that we can verify your website usage within the refund period
All refunds are discretionary as determined by us. To further clarify, we will not provide refunds after the 30th day from your date of purchase. To request a refund please contact us at firstname.lastname@example.org.
Any customer may redeem a money-back guarantee from us only once regardless of how many products and/or services the customer purchases. In other words, after a customer has received a refund for any one product under this money-back guarantee, that customer shall not be entitled to a refund as to any other product or service purchased from us.